Please read our refund and cancellation policy carefully before using SUCHIRA services.
At SUCHIRA, we strive to provide reliable and efficient logistics services. This policy outlines how cancellations, refunds, billing, and account actions are handled when using our platform.
SUCHIRA is a logistics technology platform that connects businesses with third-party courier partners. Delivery timelines, shipment handling, and execution depend on these partners.
SUCHIRA is not directly responsible for delays, damages, or failures caused by courier partners or external operational conditions.
SUCHIRA operates on a strict no-refund policy. All payments made for subscriptions, shipping charges, wallet usage, or services are non-refundable once processed.
You may request account cancellation by contacting support. Once processed:
Wallet balances are non-refundable and can only be used within SUCHIRA.
SUCHIRA reserves the right to terminate accounts for:
Accounts may be temporarily suspended for suspicious activity or verification issues. Access will be restored once resolved.
Any disputes must be reported with supporting details. Our team will review and respond within a reasonable timeframe.
SUCHIRA may update this policy at any time. Continued use of the platform implies acceptance of updated terms.