Privacy Policy

At SUCHIRA, we value your trust. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

📊 Information We Collect

We collect different types of information to provide and improve our services:

• Business details (company name, GST, address)
• Personal details (name, email, phone number)
• Shipping data (pickup, delivery, product info)
• Usage data (pages visited, device info, IP address)
• Communication data (support chats, emails)

⚙️ How We Use Your Data

• Process shipments and generate labels
• Provide tracking updates
• Improve platform performance
• Offer customer support
• Send important notifications and updates

🔗 Data Sharing & Disclosure

We only share your data when necessary:

• Courier partners for delivery execution
• Payment gateways for transactions
• Legal authorities when required by law

🔐 Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data. However, no system is 100% secure.

👤 Your Rights

• Access your personal data
• Request correction of inaccurate data
• Request deletion (subject to legal obligations)
• Opt-out of promotional communications

🍪 Cookies & Tracking

SUCHIRA uses cookies to enhance your experience, analyze usage, and improve our services. You can disable cookies in your browser settings.

🌐 Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

🔄 Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page.